BPO and IT outsourcing from the Silk Road

24/7 customer support, expert IT staffing, and back-office operations from Tashkent, Uzbekistan — built for US and EU companies.

8+
Years in business
150+
Team members
24/7
Support coverage

Our services

Mix and match, or take the whole stack. Built for teams that need quality at scale.

Customer Support

24/7 omnichannel support — chat, email, voice, and social. Multilingual specialists trained in your tone.

IT Staffing

Pre-vetted engineers, QA, and DevOps embedded in your team with 4–6 hour overlap with US/EU.

Back-Office Operations

Data entry, processing, lead qualification, and content moderation. End-to-end process ownership.

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Why Uzbekistan

The advantage you haven't heard about yet.

  • 4–6 hour overlap with US East Coast and Europe Real-time collaboration without nightshift burnout.
  • Low attrition vs. traditional offshore markets Your team stays. Your knowledge compounds.
  • IT Park tax incentives — 0% on exported services Cost savings we pass through to you.
  • Strong English in tech and customer-facing roles Carefully vetted for clear communication.
38M
Population, median age 28
60%
Cost savings vs. US/EU
0%
Tax on IT export services
GMT+5
Sweet-spot timezone

How it works

From first call to full operation in 30 days.

1

Discovery

30-minute call to understand your operation, volumes, and SLAs.

2

Blueprint

Custom proposal with team size, ramp plan, and pricing within 7 days.

3

Pilot

A small team runs a 2-week paid pilot on a slice of your workload.

4

Scale

Full ramp with weekly check-ins and a dedicated success manager.

Ready to get started?

Book a 30-minute discovery call. No slides, no pressure — just a conversation about your operation.